Privacy Policy

Privacy Policy Effective Date: January 1, 2025

Prickly Pools Remodel LLC ("we", "us", or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information: When you submit a contact form, request a quote, or sign up for our services, we may collect:

Name
Email address
Phone number
Property address
Project details

Non-Personal Information: We may also collect information automatically through cookies or analytics tools, such as:

Browser type
IP address
Pages visited
Time spent on site

How We Use Your Information

We use the information we collect to:

Respond to inquiries or service requests
Provide accurate estimates and quotes
Improve our website and customer experience
Communicate service updates, promotions, or company news
Comply with legal obligations

Sharing of Information

We do not sell, trade, or rent your personal information to others. We may share your information with:

Trusted third-party service providers who assist with our operations (e.g., scheduling platforms, marketing tools)
Government or legal authorities when required to comply with the law

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no system can guarantee 100% security. We encourage you to protect your own data when using online platforms.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us understand how users interact with our website and allow us to personalize your experience. You can set your browser to refuse cookies or alert you when they are being used.

Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications at any time by contacting us
Request that we limit or stop processing your data

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. We encourage you to check this page regularly to stay informed about how we protect your data.